Controlling access at Broadacres' estate and complex gates
Broadacres is about 14 km north-west of Sandton City. In Broadacres, access control is less about an individual front door and more about the main entrance to your estate or complex. Properties like those in Cedar Lakes or Arlington Country Estate manage hundreds of residents, visitors, and contractors through one or two guarded entrances. The challenge here is to screen visitors effectively without creating bottlenecks, while giving residents and staff the right level of access.
We approach this by separating visitor screening from resident entry. For visitors, an intercom at the gate that calls a resident's phone allows them to speak to the person and open the gate remotely, avoiding outdated lists at the guardhouse. For residents and permanent staff, we use access tags or codes for quicker, controlled entry, linking the system directly to the gate motor.
For trustees and managing agents in Broadacres, the most important job is keeping the user list current. When a tenant moves out of a complex off Cedar Avenue or a contractor's job ends, their access tag or code must be removed immediately. We set up systems so that a designated administrator can easily add and delete individual users, making sure only current, authorised people can enter the grounds.
Everything we install and repair, and how a job runs from first call to handover, is on our intercoms and access control page.
Questions from Broadacres
Can a visitor call my mobile phone from the estate gate?
Yes. We install intercoms that use the mobile network to ring pre-registered phone numbers. You can speak to the visitor and open the gate from wherever you are, as long as there is power and signal at the gate.
A tenant has moved out but their contractor still has an access tag. What can we do?
We can immediately disable that single tag from the system without affecting anyone else's access. The system administrator you appoint can do this, or we can assist.
Tell us what you have in Broadacres now and what is going wrong, and we will tell you plainly whether it needs a repair, an upgrade or a new intercom system, then put the quote in writing.