Intercom on a gate pillar beside a pedestrian gate

Intercoms and access control · Benmore

Intercoms and access control in Benmore

Benmore’s high rise apartment buildings and sectional title complexes often need access managed from the street entrance through to parking areas. We configure and repair intercoms in Benmore so visitors can contact residents while authorised occupants use separately managed entry credentials.

Managing access at Benmore's high-rise and sectional title properties

Benmore is right on Sandton's doorstep. In Benmore Gardens, access control is more than a single gate. For the area's many apartment buildings and cluster complexes, it means managing hundreds of residents, staff, and deliveries daily. These properties often stand on busy roads like Benmore Road or Grayston Drive, with a constant flow of traffic. The challenge is to efficiently screen visitors at main entrances and control access to different areas, like parking levels, without creating bottlenecks for residents.

For these multi-unit properties, we recommend systems that separate resident access from visitor screening. A GSM intercom at the gate or lobby can call residents directly on their phones, avoiding the need to run new cables through an entire building. For visual confirmation, video intercoms let residents see who is at the entrance before granting access. Residents themselves use tags or cards, which are far easier to manage for a large group than remotes or codes.

The most important part for a Benmore body corporate or managing agent is the day-to-day administration. When a tenant moves out or a contractor's job ends, their access must be revoked immediately. Systems using tags, fingerprints or codes allow a designated person to remove a single user from the system without affecting anyone else. This keeps the list of authorised people current, which is important for the security of a high-density building.

Everything we install and repair, and how a job runs from first call to handover, is on our intercoms and access control page.

Questions from Benmore

Our apartment block's old intercom doesn't work for half the units. Do we have to rewire the whole building?

Not necessarily. A GSM-based intercom system can be a good solution. It uses the mobile network to call residents' cellphones, bypassing the old building wiring completely. It only needs power and a mobile signal at the entrance.

How do we manage access for couriers in a large complex without giving them a general code?

The right practice is for them to use the intercom to call the specific resident they are visiting. The resident can then open the gate or lobby door for that delivery. Issuing a shared code creates a security risk as it cannot be controlled.

Every Benmore property is different, so we look before we quote. Send us a photo or call, and we will arrange a visit and a written quote for your intercom work.

What our intercom and access control customers say

  • We wanted visitors to call us directly from the gate when nobody was at reception. One Point installed a GSM intercom that rings our phones and allows us to open remotely.

    Leanne D.
  • We wanted fingerprint access on one office door while keeping the rest of the building on tags. Tyson integrated the new reader into the existing system without disrupting everything else.

    Ayanda M.
  • Our access control system was still showing employees who had left the company years ago. Tyson audited the user list and removed all outdated credentials before adding the current team.

    Tshepo M.

Book a site visit in Benmore

Tell us about the property and what you need. We confirm the date and the visit arrangements before we come out, and quote in writing before any work starts.

Need a system installed or fixed?

Tell us what you have and what is going wrong. We quote before any work starts.